Maintenance

Which processes are needed after the publication of the app?

Your software components including backend services as well as the third-party components, modules, or services your software depends on is most likely to contain bugs or will get features added in the future. Therefore an update strategy is required to distribute bug fixes and new features to your users. Simply offering a new version as a download on your website or in an app store might not suffice in case of critical updates [1]. Since security issues usually also effect the user's privacy, security issues should be handled responsibly [2].

Monitor changes to third-party components, modules, or services, as well as changes to the operating system. In addition monitor changes of terms of privacy policies of these components, as updating dependencies can impact the user's privacy. Furthermore legal requirements can change and new technologies or improvements to existing technologies for protecting the user's privacy might surface.

A plan for disaster recovery should also be in place. Security issues for your application or infrastructure might occur and should be handled appropriately. This includes a plan how customers are notified if their privacy was violated incidentally and to have a backup strategy to avoid loss of your customer's content.